Want to break into an overseas market? Drive international sales? Or simply translate all your documentation? Then you’re going to need to bring on board a professional translation agency.
Trust is important, especially in translation.
It’s essential that you can fully trust your chosen translation provider to deliver accurate, expert-led and sector-specific translation and localisation services that are tailored to your very requirements.
9 tips for choosing a translation provider
- First impressions count: Your initial impression of a translation agency should give you a great insight into how they might deal with your project.
- Check their sector experience: Ensure the providers you are considering use industry-specialised linguists.
- Review their vetting process: In addition to ensuring your provider uses industry-specialised linguists, ask if you can review their translator vetting process. For example, at Wolfestone, we use native-tongue linguists with degrees in various desired fields and sectors.
- Look for client testimonials and case studies: One of the most important indicators of the quality of a translation agency is case studies and testimonials.
- Ask for the stats: Quality translation agencies should be regularly asking for feedback from their clients. This means that they’ll have a client satisfaction rate to hand.
- Understand their security processes: All translation companies should prioritise data and information security. For example, we are ISO-certified for data security.
- Review their service levels: No two projects are the same. Look for an agency that wants to take the time to fully understand your requirements and offer a solution that fits your localisation needs perfectly.
- Find out how they guarantee quality: Asking an agency about their quality assurance process could be a key decision-maker. You should be clear about whether your service includes quality assurance checks, or if this is an extra you can opt for. Additionally, you could ask a provider what their complaint procedure is.
- Get a quote: Along with all the tips mentioned above, simply getting a quote is a great way to find out if a translation agency is a good fit for you. Be aware, though, that cheaper isn’t always better. Consider instead how your quote request is dealt with and if solutions are being tailored to your needs.
Contact us today for a free quote or book a call for a complimentary language consultation.
