𝘈𝘱𝘱𝘳𝘰𝘹 𝘳𝘦𝘢𝘥 𝘵𝘪𝘮𝘦: 4 𝘮𝘪𝘯𝘴🕒
Wolfestone, part of the Wolfestone Group, is recognised and certified for three ISO certifications, including ISO 17100:2015, ISO 9001:2015, and ISO 27001:2022.
But what does it mean for an organisation to be ISO accredited? What does it mean for our clients? How could it help your business?
Here is a short answer: An ISO can be given to businesses that is aligned with standards and best practices. It shows that your organisation is committed to upholding high standards and you follow best practices in certain areas.
In this blog, we will share more about what an ISO standard is, and how to gain your own ISO certificate.
What is an ISO standard?
Firstly, it's important to know that ISO is not as complicated as it seems.
It is an acronym for the International Organisation for Standardisation. Multiple ISO certificates can be awarded to businesses that comply with standards, practices, and frameworks of their approach to business.
The certificates are only awarded to companies that follow the standards, which are measured by regular auditing. The businesses that have the qualifications will undergo an audit every three years to ensure processes are being followed to the certification standard throughout each department in the organisation.
So, for example, the Wolfestone Group will be audited regularly to ensure translation, quality management and information security processes are being followed to certification standard.
The standards essentially structure the way your business works, from data handling to strategy, you can work towards an ISO standard that will optimise your path to growth.
Any organisation, in any industry, can qualify for an ISO certificate. However, there are specific ISO certificates that can be related exclusively to a particular sector, including language service providers.
Being ISO accredited does come with cost and time commitments. So, with that in mind...
How can organisations qualify for an ISO certificate?
Before a business can become ISO certified, it must decide which qualifications it wants to apply for.
Wolfestone made the decision to work towards the ISO 27001:2013, and more recently ISO 27001:2022, as Information Security is important to our clients and having this certificate ensures that all data would be protected by a robust infrastructure, one that is recognised internationally.
You must make sure to read and research the certificate to ensure it is suitable and achievable for your business, one that can be adapted to suit your organisation.
Once the ISO qualification has been chosen, the business can begin implementing these systems and processes into the business. The ISO will have a list of procedures that need to be followed before the company can become ISO certified.
To help implement these systems into the business, an auditor will be assigned. An auditor will contact your business to go through a step-by-step plan. This will help you prepare for the first assessment.
The first assessment is a written report that will highlight the issues that will need to be improved before the second assessment is carried out. Companies may need to implement new approaches that will meet the ISO requirements. However, the auditor will help with guidance and clear tasks.
The second assessment will again involve the auditor visiting the organisation to help establish the systems and processes that meet the requirements of the standard. After this assessment, a decision will be made as to whether the qualification can be awarded.
What to expect from an ISO audit?
To ensure that the ISO processes being carried out by the organisation are being followed, the International Organisation for Standardisation will send an external auditor to the company to check all internal processes. The role of the auditors is to act as business advisors and offer insight into how to improve.
"Auditors give an outsider’s perspective about managing business activities and working towards objectives, so it feels like a discussion, not a meeting."
Auditors will check the written framework against the processes being conducted by the company. If there are any discrepancies between these, the business is given one month to improve. If the issues are not resolved, then the certificate will be removed from that company.
At Wolfestone, we conduct our own internal audits regularly to ensure each department is compliant. Not only does this ensure we keep our accreditations, but it also allows the team to explore the benefits ISO certifications can bring to the business and our clients.
ISO certifications in Wolfestone
Wolfestone has three ISO certificates. Each providing a unique benefit to our clients and overall business strategy.
The certifications that have been accredited to us are something we are really proud of.
Why? Becoming ISO accredited takes a lot of investment, both financially and in terms of time. Conducting business with a ‘bullet-proof’ set of processes takes dedication from everyone in the organisation. But our clients gain the peace of mind that we are a language services partner they can trust...
Wolfestone currently has three ISO certificates, including:
ISO 17100:2015 is the international standard for the translation industry. We have this certified ISO to provide clients with evidence that we have quality processes, and that they will meet the needs of our clients.
ISO 9001:2015 is to improve efficiency and achieve operational excellence. We also have consistent, repeatable processes.
ISO 27001:2022 is an information security management certification that is used by Wolfestone to strengthen data security.
The ISO certifications Wolfestone have, give our clients reassurance; reassurance that we take data security seriously, we are committed to a business model that is not only geared toward growth, showing longevity, but is audited for its effectiveness.
"We have a framework that delivers."
Conclusion
Hopefully there are no questions remaining around what ISOs are, the benefits it can bring and how organisations can qualify.
It is well worth exploring as proof that you can be relied upon in certain areas.
Contact us today if you want to reap the benefits of a three-time ISO certified company.
𝘒𝘦𝘪𝘳𝘢𝘯 𝘩𝘢𝘴 𝘣𝘦𝘦𝘯 𝘸𝘳𝘪𝘵𝘪𝘯𝘨 𝘢𝘣𝘰𝘶𝘵 𝘭𝘢𝘯𝘨𝘶𝘢𝘨𝘦 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴 𝘴𝘪𝘯𝘤𝘦 2021 𝘢𝘯𝘥 𝘪𝘴 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘩𝘦𝘭𝘱𝘪𝘯𝘨 𝘣𝘳𝘢𝘯𝘥𝘴 𝘨𝘰 𝘨𝘭𝘰𝘣𝘢𝘭 𝘢𝘯𝘥 𝘮𝘢𝘳𝘬𝘦𝘵 𝘴𝘮𝘢𝘳𝘵. 𝘏𝘦 𝘪𝘴 𝘯𝘰𝘸 𝘵𝘩𝘦 𝘏𝘦𝘢𝘥 𝘰𝘧 𝘔𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨 𝘢𝘯𝘥 𝘰𝘷𝘦𝘳𝘴𝘦𝘦𝘴 𝘢𝘭𝘭 𝘰𝘧 𝘰𝘶𝘳 𝘤𝘰𝘯𝘵𝘦𝘯𝘵 𝘵𝘰 𝘦𝘯𝘴𝘶𝘳𝘦 𝘸𝘦 𝘱𝘳𝘰𝘷𝘪𝘥𝘦 𝘷𝘢𝘭𝘶𝘢𝘣𝘭𝘦, 𝘶𝘴𝘦𝘧𝘶𝘭 𝘤𝘰𝘯𝘵𝘦𝘯𝘵 𝘵𝘰 𝘢𝘶𝘥𝘪𝘦𝘯𝘤𝘦𝘴.
