At a time when good news business stories are all too rare in South Wales, Wolfestone, Wales’ largest language service provider, continues to buck the trend by increasing its client base, profitability and staff numbers.
At a time when good news business stories are all too rare in South Wales, Wolfestone, Wales’ largest language service provider, continues to buck the trend by increasing its client base, profitability and staff numbers. After a record breaking year in 2011 culminating in a series of prestigious business awards, Wolfestone has hit the ground running in 2012 with the purchase of new additional premises and the launch of a range of new services. Director Anna Bastek is delighted to be delivering a “feel good” message for the region: “I believe talented, ambitious people should be able to advance their careers without having to leave South Wales. We give our staff structured training and a genuine career path, so we’re not just adding to our numbers, we’re adding value and depth for each individual employee. It’s great to be expanding into new offices but it’s even better to be populating those offices with highly skilled industry specialists”. A 500% increase in turnover between 2008 and 2011 has given Wolfestone the platform to develop innovative new products. State of the art recording studios now offer voiceovers , and the immediate success of this service has led to the hiring of a team of sound engineers. The company’s increasingly popular internship programme offers trainees a taste of a dynamic, successful workplace. Interns see exactly what it takes to succeed in a company which combines cutting edge technology with complete commitment to customer service. All interns are equipped with a set of skills and values that will serve them well in any working environment, and many have gone on to full time permanent employment with Wolfestone. As well as training local people to provide an international service, Wolfestone supports local clients towards international expansion. Businesses seeking a route into lucrative overseas markets can ensure their message is communicated clearly and effectively through specialist translation and interpreting services. As more and more clients look overseas for expansion opportunities, Wolfestone is opening the door to a profitable future for partners in the automotive, pharmaceutical, aerospace and renewable energy sectors, to name but a few. By acquiring a second office building in central Swansea, Wolfestone has made a clear statement of intent for 2012 and beyond. Anna sees the move as a logical one: “Wolfestone has become a brand that people recognise and believe in, and we want to send out a message of confidence and optimism for the region. Having been voted in to chair our UK trade association gives us confidence that we are doing the right things. It’s not only the likes of McDonalds and Tesco that are opening new premises and expanding their market share. There’s room for the specialist to do that too. By focussing on training, on quality, and above all on the customer, we’re making South Wales a centre of excellence for translation and language services. Quite simply, we’re getting bigger by being better”.
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