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Our Translation Technology

Every project we undertake at Wolfestone is human-delivered, but is consistently supported by our very best translation technology.

What technology does Wolfestone use?

We have a state-of-the-art translation management system, which ensures that our customers receive a high-quality service with the potential to make real savings on their project. Our bespoke system manages all aspects of the translation process, from providing quotes through to project management and invoicing.

Benefits of Wolfestone's Translation Mangement System

  • Cloud-based platform: Connects customers’ projects with the most suitable resources from any location, anywhere in the world.
  • Cost-savings: Our integrated system manages and speeds up all processes, from generating quotes to vendor management to invoicing. This means we save on costs, which we can pass directly to the client.
  • Quick turnaround: The system’s production modules use two types of CAT (Computer Aided Translation) tools, as well as sophisticated AI Translation engines, which allow multiple linguists to work on the same file at the same time.

Wolfestone understands our brand and knows what we want. They are able to pair us with qualified linguists with specific knowledge and expertise in our industry.

Isabella Muma, Marketing Content and Localisation Specialist EMEA for Zscaler
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Wolfestone's CAT Tools

Are budget and turnaround time crucial for your project? Wolfestone’s CAT (Computer Aided Translation) tools can help. Our CAT tools are web-based and accessible from any browser, anywhere in the world. This means all linguists involved in a project can work simultaneously, allowing us to take advantage of the best linguistic talent globally and leverage international time zones to accelerate project turnaround times.

What’s more, our enhanced content and contextual matching features can lead to significant cost savings for those clients who regularly utilise our translation services… Translate a phrase once and it’s in our Translation Memory for your exclusive future use.

CAT tools benefits

  • Easy access: Single, online platform with easy access from any browser.
  • Cost savings: Build a customised translation memory bank and take advantage of significant cost reductions over time.
  • Time saving: This type of real-time cooperation between human translators and CAT tools allows translators to deliver a project on average 3x faster. This can increase to over 8x faster once the client has built up a bank of translated keywords and phrases.
  • Consistency: Projects can be translated, reviewed and quality-checked simultaneously during the project life cycle, boosting consistency.
  • Adaptation: Our adaptive AI translation system will learn in real time and adjust to clients' specific terminology and language style.

What is Translation Memory? (TM)

Using a Translation Memory (TM) can dramatically improve the consistency, turnaround time and medium to long-term cost-savings of your translation project.

In short, Translation Memory stores your source text (in the original language) and its corresponding target text (the ‘translated’ text). When starting a new project, any previously or similarly-translated content is returned by the Translation Memory as a ‘match’.

What are the major benefits of using Translation Memory?

  1. Consistency. Every client will have their preferred style and sector-specific terminology. Translation Memory therefore guarantees consistency for future projects or when multiple translators are working across a single project.

    It is additionally supported by special tools built into our CAT tools allowing us to add specific terminology and glossaries to the client’s profile to make sure very specific terminology is used consistently in all projects. Clients who don’t have their terminology already prepared can also benefit from this, as our CAT tools allow us to automatically extract special terms and once the final list has been agreed with customers, we will apply it to all future projects.
  2. Time-saving. The more often you use our CAT tools, the more accurate and personalised your Translation Memory will be. This means your projects can be delivered more quickly, which is particularly important for urgent projects.
  3. Cost-saving. TM saves money for clients who regularly use our translation services by reducing the amount of ‘new’ translation required. Translate a phrase once and it is in our TM for your exclusive reuse in the future. In fact, every additional project can attract savings of 30%+.
  4. Alignment. Some clients might be afraid to change translation provider as they would lost their existing TMs. Our CAT tools can help with this as well. Clients moving over from another translation provider can bring their TMs (if their terms allow them to do so) and we can import these TMs into our CAT tools so nothing’s lost. You can also provide us with previously-translated documents (source and target pairs) and we can align them, creating new TMs from existing translations.

Learn more about CAT tools with our guide

Data security FAQs:

With great technology comes great responsibility.

When choosing your language services provider, you should look for guaranteed data security and confidentiality, as well as total transparency about internal data protection processes.

With over 14 years of expertise and multiple independently-verified ISO certifications, Wolfestone guarantees you the highest possible level of security for your documents. Below are some answers to frequently asked security and confidentiality questions.

Will my documents ever leave your system?

Sometimes we may need to transfer documents to external systems. However, access is limited to authorised and trusted parties only, such as our IT support company and our carefully-vetted translators. File transfer is always secured either by an SHA-256 SSL certificate if we are using web interface or TLS encryption when using Exchange. Moreover, as a company compliant with the GDPR regulations, we’ve made sure that all our vendors working on confidential projects have signed special agreements with us which ensure they are not only bound to the confidentiality, but also their work environment and methods are compliant with the GDPR regulations.

Is the server secured, both physically and by firewall?

Yes. The servers are stored on-premise at the Wolfestone Head Offices with strictly controlled access and are protected by a Checkpoint UTM (Unified Threat Management) system which identifies threats and stops them from accessing the network as well as by antivirus and antimalware software.

What level datacentre?

All the data is stored on-premise at Wolfestone's Head Offices. We also use highly secured off-premise data storage for the backups.

How do you safeguard data security and confidentiality in general?

This part of our business is taken very seriously and our complete global supplier base works within our stringent guidelines. All of our in-house staff and linguists have signed comprehensive non-disclosure agreements (NDAs). We follow strict GDPR policies that both our in-house staff and suppliers are required to follow, and we ensure all our vendors (who work on confidential documentation technology) adhere to these guidelines. What’s more, we hold ISO 17100:2015 and ISO 9001:2015 certifications, which guarantee the highest level of quality management processes confirmed by independent auditors.

Did you know that 40% of 'boutique' language suppliers actually lack this essential ISO 9001:2015 certification? That’s why it’s so crucial to do your research before choosing an agency.

Can I request linguists to sign an NDA for my project?
Yes, we will sign a project-specific NDA upon your request. It’s important to note that our staff and suppliers already have signed NDAs and exercise due discretion at all times with respect to the disclosure of any information contained in clients' original documents and their translation. We also take full responsibility for the safekeeping of all such confidential documentation.

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